Guest information centre

Is this payment request legit?

Since 1 January 2025 every stay in Greece carries a small, government-mandated Climate Crisis Resilience Fee. Your host uses EnvFee to collect it securely before check-in. Here is how to check the request is genuine.

Law 5073/2023 Stripe payments No markups for guests

What you are paying

The Climate Crisis Resilience Fee, explained

The Climate Crisis Resilience Fee (Greek: Τέλος Ανθεκτικότητας στην Κλιματική Κρίση, “TAKK”) replaced the old overnight-stay tax on 1 January 2025. It is set by Greek law 5073/2023 and funds recovery from wildfires, floods and other climate-related disasters.

It is charged per property, per night — not per person — and by law it must be collected separately from your accommodation price, which is why your host sends it as its own payment. Hosts are required to issue you a receipt for it.

ℹEnvFee charges guests exactly the statutory amount. There are no service fees, markups or currency surcharges added to your payment.
Official 2025 rates · short-term rentalsper property, per night
Property typeFee
☀️ High season · April – October
Apartments, rooms and houses up to 80 m²€8.00
Detached houses over 80 m²€15.00
❄️ Low season · November – March
Apartments, rooms and houses up to 80 m²€2.00
Detached houses over 80 m²€4.00
Example: a 3-night stay in a city apartment in July = 3 × €8 = €24.00. Hotels and serviced apartments use a different scale based on their star rating.
Four steps

How to verify your payment link

Takes under a minute. If any step fails, don’t pay — contact your host through the platform you booked on, or email us.

1

Check the address

Tap the link and look at the address bar. It must show https:// and one of our domains: pay.envfee.gr, pay2.envfee.gr or app.envfee.gr. Anything else — including look-alikes such as “envfee-pay.com” — is not us.

2

Check the booking details

The page shows your property, your check-in and check-out dates and the number of nights. If those don’t match your booking, stop.

3

Check the amount

Nights × the official nightly rate from the table above. Nothing is added on top. A request for a round “deposit” or a percentage of your stay is a red flag.

4

Pay through Stripe and keep the receipt

Card, Apple Pay and Google Pay are handled by Stripe on an encrypted page. Your receipt is emailed from @envfee.gr and shows your name, the dates of stay, the date of issue and the amount paid.

S

Processed by Stripe

Payments run on Stripe, a PCI-DSS Level 1 certified processor used by millions of businesses. EnvFee never sees or stores your full card number.

🔒

Encrypted end to end

Every page and every transaction uses TLS encryption. Your personal data is handled under the GDPR.

▧

A receipt you can rely on

The receipt is the proof your host needs for the Greek tax authority (AADE). It arrives by email immediately after payment and can be re-sent on request.

Stay safe

Genuine request vs. scam

Fraudsters sometimes copy the wording of legitimate fee requests. These are the tells.

A genuine EnvFee request will…

  • ✓
    Link to pay.envfee.gr, pay2.envfee.gr or app.envfee.gr over https
  • ✓
    Show the exact statutory rate: €8 / €15 in summer, €2 / €4 in winter, per night
  • ✓
    Display your real booking dates and property
  • ✓
    Take payment by card, Apple Pay or Google Pay through Stripe
  • ✓
    Send confirmation and the receipt from an @envfee.gr address

Never pay if you are asked to…

  • ✕
    Send a bank transfer to a personal account or IBAN
  • ✕
    Use Western Union, MoneyGram, cryptocurrency, gift cards or cash apps
  • ✕
    Pay a “deposit”, “insurance” or a percentage of the booking price under the name of this fee
  • ✕
    Enter card details on a domain that is not one of ours
  • ✕
    Pay twice — the fee is collected once per booking, never per guest
⚠Unsure? Don’t pay yet. Forward the message to info@envfee.gr and we will confirm within one business day whether it came from us.
Who we are

About EnvFee

EnvFee is a compliance service used by Greek short-term-rental hosts to collect the Climate Crisis Resilience Fee and issue the legally required receipt. We act on behalf of your host; the fee itself goes to the Greek state through your host’s monthly declaration.

Support is available in English and Greek at info@envfee.gr.

Service
EnvFee.gr
Operated by
SmartyAI Ltd
Company registration (UK)
15254574
Registered address
22 Wenlock Road, London N1 7GU, United Kingdom
Payment processor
Stripe Payments Europe Ltd
Data protection
GDPR compliant
Official domains
envfee.gr · pay.envfee.gr · pay2.envfee.gr · app.envfee.gr
Email
info@envfee.gr
Guest FAQ

Frequently asked questions

◇Is this fee really mandatory?Yes — it is Greek law+

Yes. The Climate Crisis Resilience Fee was introduced by law 5073/2023 and applies to every tourist accommodation in Greece, including Airbnb-style short-term rentals, from 1 January 2025. Hosts must collect it and declare it to the tax authority every month.

€Why isn’t it included in my booking price?It has to be charged separately+

The law requires the fee to be shown and collected separately from the accommodation price, with its own receipt. That is why it is not part of the amount you paid on Airbnb, Booking.com or Vrbo, and why your host sends a separate link.

◎Is it per person or per night?Per property, per night+

Per property, per night. Two guests sharing one apartment for three nights in July pay 3 × €8 = €24 in total, not each.

↺What if I cancel my booking?Refunds follow your cancellation+

If the stay does not take place, the fee is not owed. Contact your host or email info@envfee.gr with your booking reference and the payment will be refunded to the original card.

▧I didn’t get my receiptCheck spam, then ask us+

The receipt is sent to the email address entered at payment, usually within a minute. Check your spam folder first; if it is not there, email info@envfee.gr with the date and amount of the payment and we will re-send it.

SAre my card details safe?Stripe handles the payment+

Card payments are processed by Stripe on an encrypted page. EnvFee does not see or store your full card number. Apple Pay and Google Pay are also supported.

All checks passed?

You can pay with confidence.

Return to the link your host sent you, or open the EnvFee payment portal below.

Return to my payment → Ask us first Official rates Stripe-secured Instant receipt